Returns & Exchanges

We want you to be completely satisfied with your BATCH purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. Our streamlined process ensures that finding your perfect fit is as effortless as wearing our collection.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Print Your Label

Once your request is submitted, a pre-paid shipping label will be generated for you to download and print instantly.

3

Package Your Items

Place the items in their original packaging, ensuring all tags are attached, and secure the pre-paid label to the outside of the box.

4

Drop Off and Track

Leave your package at any authorized carrier location; you will receive a confirmation email once your refund or exchange has been processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing