Returns & Exchanges
We want you to be completely satisfied with your BATCH purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. Our streamlined process ensures that finding your perfect fit is as effortless as wearing our collection.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is submitted, a pre-paid shipping label will be generated for you to download and print instantly.
Package Your Items
Place the items in their original packaging, ensuring all tags are attached, and secure the pre-paid label to the outside of the box.
Drop Off and Track
Leave your package at any authorized carrier location; you will receive a confirmation email once your refund or exchange has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing